Tuesday, July 3rd, 2012 | General Interest
After writing about my disgusting treatment from WPFP back in March I have been contacted by a lady who has suffered at the hands of Why Pay Full Price as well. Further proof if proof were needed that this company is less than reputable and cares very little for customers after they get their hands on your money.
Here is her story:
No one has received the product and only a small number of people have received a refund. However, WPFPs stupidity in CC-ing the 188 people on the list has meant that we have been in contact with each other to discuss ways to reclaim our money.
In the mean time WPFP has neither issued an acknowledgement nor an apology for this breach in privacy and they have been accruing interest off our money for the past FOUR months.
Some of us were issued with refund approval emails yesterday which stated we would be reimbursed within 10 days. 10 days! I immediately emailed and demanded an immediate refund and so did many others in the group.
Some of the group has been in touch with Fair Trading and others have not. However, it appears Fair Trading is not offering much in the way of resolution. “
This lady is now considering taking her story and my own to the press, who can blame her! Fair Trade seem powerless to stop such gross misconduct from a company and they keep taking peoples money and not delivering! Surely this is fraud.